3.6

Release date: August 25, 2025

We’ve implemented a new timeout mechanism to enhance the stability and speed of our PDF processing.

For PDF documents containing tables, Canopy will now attempt to extract tables for a maximum of 60 seconds. If the extraction process exceeds this time limit, it will be aborted to prevent long processing times.

Documents that time out during this process will be:

• Marked with the Not Mappable status in the Document List filter,
• Tagged with cpy_tables_not_mappable in the Document View.

Timed-out documents will not be available for the Smart-mapping.

To significantly improve processing speed for large spreadsheets, we’ve updated the PII (Personally Identifiable Information) detection algorithm.

• For large spreadsheet, Canopy will now perform PII detection on the first 1,000 rows of each sheet. This change allows us to process large files more quickly while still providing accurate detection for the most critical data.
• Sheets with fewer than 1,000 rows will still be fully scanned.

Large spreadsheet processing is now faster and more reliable. Previously, these files could create bottlenecks that slowed down processing for all users.

We’ve implemented an optimized processing method that automatically activates for large spreadsheets. These files now bypass the standard queue and are processed directly, eliminating potential delays and improving overall system performance.

Release date: August 28, 2025

Fixed an issue where users encountered errors when working with datasets containing hundreds of thousands of unique file types.

We’ve optimized our File Type filters in both the Upload & Processing and Document List interfaces to remain fast and easy to use, even with hundreds of thousands of unique file types.

When a dataset exceeds 2,000 unique file types, the filter will automatically group them into two categories: a Standard list and a Non-standard filter. Users can still search for any specific file extension.

For more information, please refer to File Type documentation.

Fixed an issue where users were being logged out unexpectedly during periods of inactivity, even when the Yes, Keep me signed in option was selected.

With this fix, users who choose Yes, Keep me signed in will remain signed in as intended.